I was sitting with my cousin, Anj, at the waiting lounge of PhilEquity Funds, Inc. at around three in the afternoon last Friday when a frazzled middle-aged lady came in the door and with all the drama she can manage blurted out, “Finally! I found your office!!!” That’s not a hint of relief though but more on anger. She continued her litany, “I’ve been to this floor and this floor and this floor… the information doesn’t even know your office!!!”

I and my cousin exchanged “whatever” looks. We waited on how the receptionist will pull this through. She calmly said, “Ma’am our office number is listed on the directory of the building.”

Bravo! We thought that should put that snooty woman on her place but we were wrong. “But the information center of the building doesn’t know it!” Fine. There are times you just can’t win. Especially dealing with close-minded self-righteous people.